How the Definition of E-Commerce Is Changing | MIT Technology Review: "With its thousands of engineers, Amazon is starting to look like a software company that just coincidentally sells things. But now it and other Internet companies, including eBay and Google, are investing in same-day delivery—getting goods to people just hours after they order them. With their drop boxes and fleets of delivery cars, they’re bidding to eliminate one of physical retailers’ main advantages: immediate gratification."
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